PRIVACY POLICY

HOW WE WILL HANDLE YOUR PERSONAL DATA AND PROTECT YOUR PRIVACY

Making sure personal data is secure and properly dealt with is of paramount importance in our dealings with you.  It is therefore important you understand what information we will take, why we need it, and how we will process your details.

When you contact us for advice you will be provided with a guide to how we meet the requirements of the General Data Protection Regulation 2016/679 (the "GDPR") and the Data Protection Act 2018.

We use information about you tor the following purposes:

• To provide our service to you
• Maintain records about you that we require for regulatory purposes
• To send you information from time to time on services which may interest you

Your data shall be processed fairly and lawfully and in particular shall not be processed unless the above purposes are met.

If you do not wish to receive further information or be contacted relating to our services, then please contact us via:

07831 894095

keith.sylvester@fsmt.co.uk

Residence

The pages on this site are prepared and issued in the United Kingdom and are intended for the information of United Kingdom residents only.

Email

Please note there is no guarantee that any email sent will be received by us, or that the contents of any such email will remain private during internet transmission.  If you have any such concerns, you may prefer to telephone or write to us instead.

Other

By accessing these pages, you shall be deemed to have accepted, and agreed to be bound by, the terms of these legal notices which shall be governed by the Law of England.

First Stop Mortgage Shop Tamworth reserves the right to alter the information contained in this website at any time.  While First Stop Mortgage Shop Tamworth and Keith Sylvester have taken all reasonable care to ensure that the information contained in this website is accurate and complies with the relevant UK legislation and regulations, no liability can be accepted for any errors or omissions, or for this information becoming out of date.

Privacy Notice

Your Personal and Sensitive Personal Data – what is it?

Personal Data relates to a living individual who can be identified from that data; Sensitive Personal Data covers specific information such as health details, origins and opinions. Identification can be by the information alone or in conjunction with any other information in the Data Controller’s possession or likely to come into such possession. The processing of Personal Data is governed by the General Data Protection Regulation 2016/679 (the “GDPR”) and the Data Protection Act 2018.

Who are we?

Keith Sylvester is the Data Controller (“we”, “us”). This means they decide how your Personal Data is processed and for what purposes.

How do we process your Personal Data?

We comply with our obligations under the GDPR by keeping Personal and Sensitive Data up to date; Sensitive Personal Data covers specific information such as health details, origins and opinions by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting Personal Data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect your data.

We use your Personal and Sensitive Data for the following purposes:

• To provide our advice and implementation service in respect of financial products, such as mortgages, life assurance, pensions and investments;
• To keep in contact with our clients about products and services which we believe may be of value to them;

What is the legal basis for processing your Personal Data?

Article 6 Processing

• Consent of the Data Subject; where we are marketing to the public.
• Processing is necessary for the performance of a contract with the Data Subject or to take steps to enter into a contract; where we have been engaged to provide financial services.

Article 9 Processing

• Explicit consent of the Data Subject; where we wish to tell people about events, news, services
• Processing is necessary for the establishment, exercise or defence of legal claims or where courts are acting in their judicial capacity.

Sharing your Personal Data

Your Personal and Sensitive Data will be treated as strictly confidential and will be shared only with Julian Harris Networks and providers of financial service products, third-party data storage providers and legal or regulatory authorities if obliged to do so.

We keep your Personal and Sensitive Data for no longer than reasonably necessary and we only retain your data for servicing the financial services provided where agreed and in case of any legal claims and for regulatory purposes.

Your rights and your Personal Data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your Personal Data:

• The right to request a copy of your Personal and Sensitive Data which we hold about you;
• The right to request that we correct any Personal or Sensitive Data if it is found to be inaccurate or out of date;
• The right to request your Personal and Sensitive Data is erased where it is no longer necessary for us to retain such data;
• The right to withdraw your consent to the processing at any time;
• The right to request that the Data Controller provide the Data Subject with his/her Personal Data and where possible, to transmit that data directly to another Data Controller; 
• The right, where there is a dispute in relation to the accuracy or processing of your Personal Data, to request a restriction is placed on further processing;
• The right to object to the processing of Personal Data;
• The right to lodge a complaint with the Information Commissioners Office.

Further processing

If we wish to use your Personal and Sensitive Data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

Cybercrime Warning

Please be aware that there is a significant risk posed by cyber fraud, specifically affecting emails enclosing bank account details. If you receive an email from First Stop Mortgage Shop Tamworth requesting or providing bank details, please contact your Adviser immediately for clarification. All payment requests should be verbally validated.

Contact Details

Keith Sylvester, First Stop Mortgage Shop Tamworth, 34 Kingshayes Road, Aldridge, West Midlands WS9 8RU

Telephone: 07831 894095

Email: keith.sylvester@fsmt.co.uk

You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.